Our typical customer has 20 to 200 workstations, is a professional service business, and relies heavily on their computer for e-mail and the Internet for communication. Our clients hire us to support their network because they do not want to incur the overhead cost of a full-time IT staff.
What makes us unique is our fixed-cost approach to technology and computer support. Unlike other computer consultants who profit from the failures in your IT environment, our purpose is to PREVENT computer problems from escalating into unexpected downtime, data loss, interruptions in business, and financial loss.
iCT's Manage Care service plans allow us to completely take the burden of your computers off your shoulders for an affordable monthly fee that includes all the service you may require.
We are most successful in working with clients that:
- Can't afford to have computer problems interrupting their business
- Demand support from an IT professional that is easy to reach, highly responsive, and one that takes proactive responsibility for the security, reliability, and performance of their network
- Are interested in completely outsourcing their computer IT support needs to a reputable local firm
- See technology as a powerful tool for increasing productivity and gaining competitive advantages
- Want a technology partner that will act as a trusted advisor and seek to improve the position of their company in all areas of IT
- Are willing to invest in technology to improve communication and eliminate manual tasks
Here are a handful of the industries we specialize in:
- Accountants and CPA's
- Financial and Investment services
- Health and human services
- Marketing and advertising firms
- Legal and Attorney practice firms